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IT Solutions for Non-IT People

IT SOLUTIONS WE PROVIDE YOU ARE:

Netvell is a solution designed to improve your quality of life.

Call: (978) 764-2279 | Email: help@netvell.com


On-Demand Computer Support

Some have this option at work. Computer’s not working as expected? Call the IT guy.

Others don’t have this option – at home or at work.

But computer problems still surface – at home and at work.

So we said two things. First, “Why shouldn’t everyone have this option?”. Second, “Let’s create this option”. And so we did.

Now, Netvell can work as YOUR IT GUY πŸ™‚ when you need one. You can request assistance for a task, or get your questions answered.


Installing Updates and Patches

Hackers are always active, everywhere and they are continually working to discover new ways of hacking.

But so are your software providers. They work very hard to stay a step or two ahead of the hackers and provide updates and patches to reduce your chances of falling prey to the hackers.

Therefore it is important that your computer has the latest updates and patches at all times. If you are unsure how to do it effectively and efficiently, our IT experts can do them for you.


Continuous PC Safety Monitoring

Continuous PC Safety Monitoring is where we keep an eye on your computer for any malicious activities. If we detect any such activity, we instantly notify you, and put a stop to it.


Computer Clean-Ups and Health Checks

Computers are very much like furnaces and air conditioners.

They need to be cleaned and serviced regularly to ensure their safety and longevity. Every so often, they also don’t behave as expected, and need external intervention.

So, to solve that issue we can come in an clean your computers and make sure your computer is working as it should. Depending on how much you use it, we recommend either quarterly or bi-annually clean-ups.


Virus and Malware Removal

Sometimes, despite our best efforts to avoid malware, the computers get infected.

If this happens, our experts can swiftly remove them for you, while doing their absolute best to salvage all your files, data, and programs.


Software – Install and Removal

Some software are easy to install and remove. Others are not. Regardless of your situation, our experts can do it for you, so you don’t have to worry about incorrect installations, or leaving behind fragments of a software you no longer need.


File Backup and Restore Solution

I hope you have never been in a situation where you lost critical files. Unfortunately, it’s an all too common a situation.

Our backup solution runs 24 hours a day, 7 days a week. As soon as you hit Save on a file, our backup solution will back it up automatically on your behalf, so you never lose a file.

In case you accidentally delete a file, we can also restore it for you. Our experts work hard to make the concept of losing computer files, a thing of the past.


Disaster Recovery

Imagine the horror when the computer falls down, and shatters to pieces, or simply does not turn on. Now what?

That’s where we step in, and salvage all your data for you. I’m telling you, our experts really do try all they can do to keep your IT worries at bay. When disaster strikes, Netvell comes to rescue.


Security Education and Awareness Training

Do you know how easy it is to get virus on your computer? Here are three top ways – opening a file, clicking a link and installing software.

Our security education and awareness training program trains you to become security agents so you can discover, detect, and deflect any malicious attempts that can compromise your computer, your files, and your logins to sensitive accounts.


Weekly Scam Alerts

Online scams are rampant. And its easy to fall prey to them, if you’re unaware of it. We scour the most authoritative sources online, and provide you with information on all current, ongoing scams, so you don’t fall prey to them.

And, we provide you these alerts every week, completely free.

Your security is our priority. Help us help you.

Sign-up for our weekly alerts, be smart, and stay a step ahead of the scammers.